FAQ
Frequently Asked Questions
1. Are your vintage items authentic?
Yes! Every piece in our store is 100% authentic. All clothing is carefully sourced, and our timepieces are inspected and verified for authenticity by trusted professionals.
2. What condition are your vintage items in?
We do our best to accurately describe and photograph every piece. Some items may show minor wear consistent with age — this adds to their vintage charm. Any major flaws will always be noted in the product description.
3. Do you offer returns or exchanges?
Due to the one-of-a-kind nature of vintage, all sales are final. However, if there’s an issue with your order, please contact us within 7 days and we’ll do our best to assist.
4. How long does shipping take?
We ship within 2–3 business days.
U.S. Orders: Typically arrive within 3–7 business days.
5. How are your watches authenticated?
Each watch goes through a multi-point inspection and is verified for authenticity. We work with certified partners to ensure you receive a genuine, high-quality timepiece.
6. Can I get a watch resized or serviced?
We don’t offer resizing directly, but we’re happy to recommend reputable services in your area. Feel free to reach out for help.
7. Do you restock sold-out items?
All items are one-of-a-kind, so once they’re gone, they’re gone! That said, we’re always sourcing new vintage gems — follow us on Instagram or sign up for our newsletter for updates.
Watch Care & Authentication
Authenticity Guaranteed
We know trust is everything — especially when it comes to luxury timepieces. Every watch sold at Legacy Vintage Store is authentically sourced and undergoes a rigorous multi-point inspection by our team and certified partners.
We do not sell replicas or homage watches — only genuine, investment-grade timepieces with traceable provenance.
Watch Care Tips
To keep your vintage watch in top condition:
- Avoid extreme temperatures and magnetic fields.
- Wind mechanical watches regularly (if applicable).
- Have your watch professionally serviced every 3–5 years.
- Store it in a soft, dry place — ideally in a watch box or pouch.
Need help with servicing, resizing, or serial number lookups? Just reach out — we’re happy to guide you.
Shipping & Returns
We carefully package and ship all items within 2–3 business days.
Domestic Orders (US): 3–7 business days via USPS, UPS, or FedEx.
Tracking numbers are provided for all shipments.
Returns
Due to the unique, one-of-a-kind nature of vintage items, all sales are final.
We take pride in accurately describing and photographing each piece. If there is an issue with your order, please reach out within 7 days and we’ll do our best to make it right.
*Note: Vintage items may show signs of age or wear — this is part of their character and charm.